Moving Up the Ladder
This week, the company added the Exabeam Nova Advisor Agent, which moves up the ladder from the security operations center (SOC) to the boardroom to help CISOs and MSSPs take the raw data collected by security teams and create insights they can use to develop strategies for their organizations and customers. They go beyond chatbots to work with CISOs and MSSPs as strategic partners to identify gaps and create executive-level reports to show the value of an SOC’s work and then communicate the information to executives and board members, according to the vendor.“CISOs today are facing a perfect storm: nonstop threats, resource constraints, and growing expectations to prove security’s value to the business,” Exabeam Global Channel Chief Craig Patterson told MSSP Alert. “While AI has helped SOC teams manage alert fatigue and accelerate investigations, it hasn’t solved the strategic pain point – translating operational noise into a clear, data-driven security narrative. That’s where the new Exabeam Nova Advisor Agent comes in.”
Taking the Executive View
Heidi Willbanks, senior product marketing manager for Exabeam, wrote in a blog post that “while some security operations platforms have improved in detection and automation, most are not built for executive measurement. Dashboards may track alert volumes and system status, but they rarely show how security contributes to business outcomes.”“CISOs are often left piecing together reports from disparate tools or manually chasing metrics from their teams,” Willbanks wrote. “That creates lag, uncertainty, and missed opportunities to demonstrate progress or justify investments.”The new AI agent can collect data in such areas as detection coverages, mean time to respond (MTTR), use case adoption, and automation use, she wrote. The information also includes measurements to show how a SOC is improving over time.The Advisor Agent is the latest proof point in Exabeam’s strategy of creating specialized agents that touch on all aspects of an SOC’s operations and MSSPs’ work, and now stretching to the C-suite, Patterson said.
Not a ‘Bolt-On’ AI Strategy
“Exabeam does not take a bolt-on approach to AI,” he said. “For MSSPs, this architecture unlocks new value. The Exabeam Nova Advisor Agent equips providers to deliver strategy-as-a-service, benchmarking client maturity, identifying risk gaps, and producing measurable security roadmaps that resonate in the boardroom.”The company plans to more tightly integrate with partner tools, deliver deeper automation, and enhance multi-tenancy capabilities, all of which will benefit MSSP, according to Patterson. This will allow them to expand their role from operational support for customers to strategic partners.“Traditionally, service providers have focused on managing alerts, maintaining uptime, and meeting compliance demands,” he said, adding that with the Advisor Agent, “they can now offer clients a forward-looking view into their security posture.”Patterson also said that Exabeam is building out its channel program with news around the effort coming soon.“MSSPs will benefit from enhanced incentives, exclusive resources, and new offerings designed to help customers maximize the impact of their Exabeam investment,” he said. “Our newly enhanced global partner program, filled with new financial incentives and benefits, will launch later this summer, followed by a series of global partner summits.”
