(InvestigateTV) — Tipping fatigue is real. A new Bankrate survey found 64 percent of people have a negative view towards gratuities.
Ted Rossman with Bankrate said that’s actually up five percentage points from last year.
“People are annoyed about those pre-enter tip screens,” Rossman shared. “They feel like there’s been a lot of tip creep, where we’re being asked to tip in previously unconventional settings. They think that businesses should pay their staff better rather than relying so much on tips. There’s kind of a gloomy mood about tipping.”
Despite this, he said people are tipping a little bit better this year.
While tipping rates have stabilized after years of decline, Rossman said many consumers think tip requests are out of control.
“I was asked to tip once at a self-checkout machine at Newark airport. I mean, I had no problem hitting ‘No’ on that one,” Rossman shared. “Or pick your own strawberry farm asked for a tip when I made a reservation. I didn’t tip for that. I do think we should be tipping for sit down dining, for taxis and ride shares, haircuts, food delivery. Even though numbers are going up a little bit year over year I would still some say not enough people are tipping in those instances.”
Rossman said we do need to remember that some industries rely on tipping as a vital part of take-home pay. For example, the federal tip minimum wage for servers is still $2.13 per hour and it hasn’t changed since 1991.
He said a lot of gig workers like Uber drivers and hairstylists and barbers are also dependent on tips.
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