Newly un-redacted internal documents reveal that TikTok prioritized its public image over implementing effective policies to address teen mental health. The platform struggled to balance safety with engagement.
These documents, part of an ongoing lawsuit against TikTok that included digitally redacted internal materials, were disclosed in the Kentucky Attorney General’s filing. Despite the redactions, Kentucky Public Radio (and later reviewed by NPR) were able to access the documents before they were sealed under court order.
TikTok is facing lawsuits from 14 attorneys general nationwide who claim that the platform falsely promoted its addictive algorithm, putting children at risk.
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The lawsuits focus on various harmful aspects of the platform, including beauty filters, the For You Page (FYP), and TikTok Live. TikTok’s internal research indicated that users could become addicted after watching 260 videos, leading to negative mental health effects such as loss of analytical skills and increased anxiety. The algorithm was found to have better engagement with young users.
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Despite implementing screen time alerts and limits, which had minimal impact according to internal research, TikTok’s negative influence on body image persisted. The platform allegedly favored conventionally attractive users in its algorithm and failed to address harmful content like suicidal ideation and eating disorders.
In response to NPR, a TikTok spokesperson defended the platform’s safety measures and denounced the cherry-picked quotes from the lawsuit. Internal memos from TikTok reflect similar concerns among Meta leaders, revealing issues with bullying and mental health. Meta, TikTok, and other social media platforms face legal challenges related to youth mental health.
