Muted Voices: Incivility at Work Disproportionately Affects Women

Employers value input from their employees because they have valuable experience with day-to-day operations. Without employees sharing their knowledge, managers may miss out on opportunities to enhance services or prevent issues. It is crucial to hear from employees with diverse backgrounds, such as different genders, races, or cultures, as they can offer a broader range of perspectives and ideas. Research has shown that teams, like military units, perform better on complex tasks when they incorporate input from members representing various social categories, rather than ignoring or lacking certain perspectives.