Essential Information for Leaders on Auditing AI

Artificial intelligence has transitioned from a technology limited to technical teams to a tool accessible for general use in recent years. Previously, AI worked in the background, powering consumer products and influencing social media feeds. Now, the general public interacts directly with virtual assistants and generative AI-based chatbots. This rise in utilization has also led to an increased awareness of the potential risks associated with AI systems. These risks include the unequal treatment of different groups, especially in legally protected areas like lending and housing, as well as the spread of false, sensitive, or harmful information, particularly in critical areas such as medical or legal queries.