HANNAH BATES: Welcome to HBR On Leadership—case studies and conversations with the world’s top business and management experts, hand-selected to help you unlock the best in those around you.
Being taken seriously as a new manager can be a challenge for anyone. Transitioning from a peer to a boss can lead to various challenges such as trying too hard to fit the managerial role, feeling inadequate compared to more experienced direct reports, or relying too much on existing knowledge. Overcoming these challenges in a first managerial role is tough, and bias can make it even harder for women.
In this 2023 episode of Women at Work, part of the “How to Manage” series, McKinsey senior partner Lareina Yee discusses these challenges and strategies to overcome them with hosts Amy Bernstein and former HBR editor Kelsey Alpaio.
KELSEY ALPAIO: So, Amy B, what does being taken seriously at work mean to you?
AMY BERNSTEIN: To me, being taken seriously means being trusted and respected in my role. How about you, Kelsey?
KELSEY ALPAIO: For me, it’s about being heard, listened to, and not having my ideas or decisions constantly questioned. When I first became a manager, I felt frustrated when my direct reports didn’t listen to me and waited for my boss’s input instead of following my directions.
AMY BERNSTEIN: I can relate to that experience of not being respected or questioned when I first became a manager. It can be a painful and challenging transition.
KELSEY ALPAIO: Like what?
AMY BERNSTEIN: Well, I recall a situation where my credibility was questioned by my peers who were now reporting to me. It was a tough time as they didn’t fully respect my decisions or authority.
KELSEY ALPAIO: Those experiences can be demoralizing, and it’s important to address them early on. Seeking support from mentors or superiors can be helpful in navigating such situations.
AMY BERNSTEIN: Absolutely. It’s essential to have a support system in place to help overcome challenges and build confidence in a new managerial role.
KELSEY ALPAIO: Lorena Yee, a senior partner at McKinsey, sheds light on the barriers women face in entering managerial positions and highlights the importance of recognizing and addressing biases in the workplace. Lareina emphasizes the significance of women in management roles and the need to support and empower them to succeed.
AMY BERNSTEIN: It’s crucial to acknowledge and address the biases and microaggressions that women face in the workplace, as highlighted in the Women in the Workplace report. Providing context and awareness can help women navigate these challenges effectively.
KELSEY ALPAIO: Female managers often grapple with imposter syndrome and self-doubt, which can hinder their ability to assert authority and be taken seriously. It’s important to cultivate confidence and seek support to overcome these internal barriers.
AMY BERNSTEIN: Lorena encourages women to stand firm in their power and capabilities, even in the face of doubt or resistance. Building a support network and seeking guidance can help women navigate the complexities of managerial roles.
KELSEY ALPAIO: By openly discussing challenges and seeking advice, women can gain valuable insights and strategies for success in managerial positions. It’s vital to communicate effectively, assert boundaries, and cultivate a strong sense of self-worth in leadership roles.
AMY BERNSTEIN: Creating a culture of psychological safety and mutual respect is crucial for women to thrive in management positions. By embracing their power and capabilities, women can overcome obstacles and gain the confidence to lead effectively.
