Lev’s promotion to senior project manager presented an unforeseen challenge. Despite still reporting to his functional boss, Gina, the head of product development, he now had a new boss for the specific project, Navin, who oversaw a crucial software implementation. This arrangement aimed to expedite delivery, but Lev quickly realized that his two bosses rarely communicated with each other. He frequently found himself acting as a middleman, relaying information between them, striving to reconcile conflicting priorities and maneuver through distinct directives.