letters AI for Artificial Intelligence on a laptop screen
In 2025, AI will drive every healthcare technology conference, including the recent ViVE 2025 event in Nashville. One key question for the industry is: Will healthcare move beyond ambient listening solutions, or will they remain the year’s primary trend?
AI For All Clinicians
Unfortunately, Ambient AI solutions continue to dominate major announcements at ViVE 2025. Abridge announced a raised $250 million Series D investment while surpassing 100 deployments across health systems in the United States.
Another ambient AI vendor, Ambience, has partnered with Cleveland Clinic to roll out its solution in ambulatory settings. Physician use of the solution is optional, and patients will receive notifications before using the AI tool, giving them a choice to opt-out. Most ambient solution implementations start in the ambulatory setting.
Once we move beyond the solutions designed for physicians, we will see nurses’ voices playing a role in AI. A recent McKinsey and the American Nurses Foundation survey reveals that nurses are cautiously optimistic about integrating AI into healthcare. Approximately 64% of respondents express interest in incorporating more AI tools into their work, with enthusiasm slightly higher among nurses aged 30 to 39. However, concerns persist: 42% of nurses feel hopeful that AI will enhance care quality, while 23% express discomfort regarding its potential impact on patient care. The primary apprehensions include trust in AI’s accuracy (61%), reduced human interaction (49%), and insufficient knowledge of using AI-based technologies (36%)
Cloud And Platform Strategy
Healthcare technology leaders are focusing beyond the flashy innovations, collaborating closely with public cloud environments to strengthen IT infrastructure. One hot trend has been hosting their backup electronic medical record using a public cloud provider like AWS, Azure, and Google to take advantage of redundancy and security. This approach will expand public cloud infrastructure utilization, offering a strong technical design. However, technology leaders must carefully weigh the costs and potential vendor lock-in.
Concurrently, healthcare technology vendors also design their solutions using the public cloud. Healthcare technology vendor Symplr announced the launch of the Symplr Operations Platform (SOP), which is built on the Amazon Web Services (AWS) cloud. BJ Schaknowski, CEO, symplr said “Hospitals and health systems manage hundreds—sometimes thousands—of disparate technologies, increasing risk and inefficiency. At symplr, we’ve spent over four years strategically acquiring solutions and developing in-house capabilities to create the symplr Operations Platform (sOP)—the digital backbone of healthcare operations. Through our partnership with AWS, our platform provides Chief Information Officers and Digital Health Leaders with a centralized integration hub, ensuring seamless interoperability and optimizing non-clinical and administrative workflows. As the trusted partner CIOs rely on, we enable them to focus on the clinical aspects of healthcare. When we do our job well, caregivers spend less time on screens and more time delivering exceptional patient care.”
Healthcare CIOs are exploring their platform solutions of choice. Many may opt to use their electronic medical record vendor, which is most likely the organization’s most significant investment, and call it their platform by ingesting data from disparate third-party point solutions or wait as a cautious adopter while the electronic medical record system builds out additional capabilities to displace the point solutions.
Other healthcare CIOs seek a platform that ingests data from all sources to generate insights about patients, clinicians, and everyone involved in care delivery. Technology solution vendors are developing AI agents to automate routine administrative tasks in the revenue cycle, enhancing employees’ daily functions. These agents specifically streamline insurance verification, eligibility checks, and prior authorization, improving efficiency and accelerating the process.
In conclusion, AI adoption in healthcare will accelerate in 2025 and will be every conference’s central theme.
