What the CFPB Does: Work Halted by Trump Administration, NPR Reports

The main U.S. agency tasked with overseeing the financial products and services used by everyday Americans — from credit cards to checking accounts to home loans — is the latest target of the Trump administration’s effort to remake the federal government.

The Consumer Financial Protection Bureau’s new leader has shuttered the agency’s headquarters and told staffers to stay at home and refrain from doing any work.

The Trump administration team run by tech billionaire Elon Musk is also focusing some of its efforts on the CFPB. The Department of Government Efficiency — or DOGE — has accessed the CFPB’s internal computer systems and deleted its public-facing social media accounts. In recent weeks Musk has criticized the CFPB in posts on X, the social media site he owns, at one point posting: “CFPB RIP.”

Here’s what to know about the CFPB.

It was created in response to the 2008 financial crisis

Washington was looking for solutions after the devastating collapse of the U.S. banking system in 2008, which left many Americans with financial losses and raised questions about the operations of the country’s financial institutions.

One year later, then-President Obama proposed creating a new federal agency focused exclusively on protecting consumers from dubious financial products.

Backers of the idea argued that because several federal agencies were regulating the consumer banking system, there were gaps in oversight that left consumers vulnerable or confused. The new agency would consolidate those regulatory responsibilities in one place.

Some Republicans and banks opposed the idea, but its creation was included in the Dodd-Frank Wall Street Reform and Consumer Protection Act, which was passed by Congress and signed by Obama in 2010.

What does the CFPB do?

An independent bureau within the Federal Reserve, the CFPB’s job is to ensure that the financial products and services offered to American consumers are fair and transparent.

It implements U.S. consumer finance laws and issues new rules for lenders and other financial institutions, such as one announced last year to wipe medical debt from credit reports. The CFPB also goes after companies it suspects of dishonest or illegal activity.

“At its core, it’s a law enforcement agency,” Rohit Chopra, the former director of the CFPB appointed by President Biden, told NPR on Monday. “It takes big financial institutions to court who cheat consumers, whether it’s a credit reporting agency or a large bank or a credit card giant.”

In December, the CFPB sued Bank of America, JPMorgan Chase and Wells Fargo for allegedly failing to protect customers from fraud on the payment app Zelle. Last month it sued Capitol One for failing to pay more than $2 billion in interest to its customers for advertising a high-yield checking account that actually paid an interest rate close to zero.

The agency says that, since its inception, it’s helped consumers to the tune of $21 billion through monetary compensation, loan principal reductions, canceled debt and more.

The CFPB had a budget of $823 million in the 2025 fiscal year. Its funding comes through quarterly transfers from the Fed itself, which the CFPB requests.

The CFPB has faced criticism for years — including from Trump

The agency has long faced pushback from the banking industry and some Republicans, including Trump himself.

During Trump’s first term, his administration took steps to weaken the CFPB, after